Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.
Check out Our brand video to learn more about us!
About the role
We are looking for an experienced and driven Head of SMB Account Executives – Europe to lead and scale our Small and Medium Business organization across multiple European regions.
In this strategic leadership role, you will manage a team of approximately 10 Account Executives, define best-in-class sales execution standards, and work closely with local Heads of Sales and cross-functional teams to accelerate revenue growth and customer satisfaction.
You will play a key role in shaping our European SMB go-to-market strategy and building a high-performance sales culture.
Key Responsibilities
- Sales Leadership & Performance
- Lead, coach, and develop a team of Account Executives across Europe.
- Drive individual and team performance against revenue and activity targets.
- Conduct regular performance reviews and define corrective action plans.
- Support recruitment and onboarding of new Account Executives.
- Pipeline & Revenue Management
- Own pipeline governance, opportunity standards, and forecasting accuracy.
- Lead transversal pipeline reviews across regions.
- Improve win rates, sales velocity, and deal quality.
- Maximize closing rates and revenue expansion within existing accounts.
- Sales Operations & Process Excellence
- Define and optimize SMB sales processes, KPIs, and reporting.
- Ensure strong pipeline hygiene and CRM discipline.
- Establish standardized client handover and operational workflows.
- Contribute to sales tools and technology roadmap.
- Cross-Functional Collaboration
- Partner closely with Production, SDR, Marketing, Product, Finance, and Sales Operations teams.
- Improve quote turnaround time, delivery quality, and margin performance.
- Ensure consistent Sales–Production execution across regions.
- Client & Commercial Management
- Support strategic and complex client relationships.
- Act as an escalation point for major customer issues.
- Define pricing guardrails and approval processes.
- Protect margins while supporting sustainable growth.
- Market Intelligence & Strategy
- Monitor market trends and competitor activity.
- Translate insights into actionable sales strategies.
- Contribute to European go-to-market initiatives.
Requirements
- Experience
- 7+ years of experience in B2B sales, including team leadership.
- Proven success in SMB and/or mid-market environments.
- Experience managing multi-country sales teams.
- Strong background in pipeline management and revenue forecasting.
- Experience with CRM systems (Salesforce or equivalent).
- Skills & Mindset
- Strong leadership and coaching abilities.
- Data-driven and highly structured approach.
- Excellent negotiation and communication skills.
- Ability to influence across functions and regions.
- Entrepreneurial, resilient, and results-oriented mindset.
Benefits
✨ A strategic leadership role with European scope
📈 Strong impact on business growth and go-to-market strategy
🤝 A collaborative, international environment
🚀 Opportunities for professional growth and career development
💼 Competitive compensation package (fixed + variable)
🏡 Flexible working model (hybrid/remote)
Why Join Us?
You will work with talented teams, modern sales tools, and strong operational foundations to build a scalable and high-performing revenue engine.
Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.