Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.
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About the role
We are looking for an experienced Collections Agent to manage a portfolio of B2B clients, ensuring effective payment follow-up and debt recovery. Working in a dynamic, international environment, you’ll collaborate with a international team and report to the Finance Manager.
Key Responsibilities
- Manage a customer portfolio: allocation of received payments, reconciliation (matching), and clearing.
- Automated client follow-up, debt collection, reduction of DSO (Days Sales Outstanding), sending formal demand letters, up to legal recovery with a bailiff.
Requirements
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Experience with SAP S/4HANA, account reconciliation, clearing, generating aging reports and customer ledger.
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7 to 10+ years of experience in collections, strong knowledge of B2B debt recovery, diverse customer base, handling high-volume reminders through SAP.
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Education: 2-year degree (equivalent to associate's) in Economics or Business Management.
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Proficiency in professional English and French.
Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.